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United Nutrition, operating under the brand United Foods (“United Foods”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal information you provide while visiting our website, creating an account, placing an order, contacting us, or using our services.
This Privacy Policy explains how we collect, use, store, share, and protect your information.
When you use our website, we may collect the following information:
● Full name
● Mobile number
● Email address
● Billing address
● Shipping address
● PIN code
● Login details
● OTP verification information
● Account preferences
● Products ordered
● Order amount
● Shipping details
● Billing details
● Payment and transaction status
● Order history
● Cancellation or refund information
We may automatically collect certain information when you visit our website, including:
● IP address
● Browser type
● Device information
● Operating system
● Pages visited
● Website usage information
● Cookies and similar technologies
We generally do not directly store complete debit card, credit card, UPI, or banking credentials. Payments may be processed through authorised third-party payment service providers.
We may use your information to:
● Process and confirm orders
● Process payments
● Pack and dispatch products
● Deliver products
● Provide order and delivery updates
● Create and maintain customer accounts
● Verify customers using OTP
● Respond to customer enquiries
● Handle cancellations and refunds
● Provide customer support
● Prevent fraudulent transactions
● Improve our website and services
● Analyse website performance
● Send promotional communications where permitted
● Maintain accounting and transaction records
● Comply with applicable laws and regulations
● Protect our legal rights
If you voluntarily provide your mobile number or email address to receive offers, discounts, product updates, or promotional messages, we may use your contact information for these purposes.
You may unsubscribe or opt out of promotional communications at any time.
Opting out of promotional communications will not prevent us from sending important transactional messages regarding your orders, payments, deliveries, refunds, or account.
Our website may use cookies, pixels, tags, and similar technologies to:
● Remember customer preferences
● Maintain login sessions
● Maintain shopping carts
● Analyse website traffic
● Improve website performance
● Prevent fraud
● Measure marketing effectiveness
● Improve customer experience
You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may share information with trusted third-party service providers where reasonably necessary to operate our business, including:
● Payment gateways
● Banks and payment processors
● Courier and logistics companies
● Website hosting providers
● SMS, email, OTP, and communication providers
● Analytics providers
● Marketing service providers
● Customer-support providers
● Accountants
● Legal advisers
● Government or regulatory authorities where required by law
We do not sell your personal contact information as a standalone commercial product.
Payments made through our website may be processed by third-party payment gateways.
We take reasonable administrative, organisational, and technical measures to protect customer information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no internet-based system can guarantee complete security.
We may retain personal information for as long as reasonably necessary for:
● Order processing
● Customer service
● Accounting
● Taxation
● Fraud prevention
● Legal compliance
● Dispute resolution
● Enforcement of agreements
Information that is no longer required may be deleted or anonymised, subject to applicable legal requirements.
Subject to applicable Indian laws, customers may have the right to:
● Request access to their personal information
● Request correction of inaccurate information
● Request updating of incomplete information
● Request deletion where legally permitted
● Withdraw consent where processing is based on consent
● Raise grievances regarding the processing of personal information
We may verify your identity before processing certain privacy requests.
Our purchasing services are intended for individuals who are legally capable of entering into transactions.
We do not knowingly collect personal information from children where parental or guardian consent is legally required without obtaining such consent.
Our website may contain links to third-party websites or services.
United Foods is not responsible for the privacy practices, security, policies, or content of third-party websites.
Customers should review the privacy policies of such websites separately.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.
Any updated Privacy Policy will be published on this page with a revised effective date.
For privacy-related questions, requests, or complaints, please contact:
United Foods / United Nutrition
225, Orchid Plaza,
Sama-Savli Road,
Behind McDonald's,
Vemali, Vadodara,
Gujarat, India
Customer Care:
+91 6352807509
+91 6352807533
Website:
www.unitedfoods.in